They came almost immediately when I realized my furnace wasn't working on a cold day. When they got here, they diagnosed the problem as just a wire that got disconnected, and fixed it. Here's the shocker: he offered to do it free of charge because it was so minor! He wasn't even going to charge a drive fee or anything. I almost dropped my teeth, and insisted that he take something. I literally had to force him to take my money.
Then he took a quick look around and gave me some tips on how to reduce heating bills.
Most extraordinary service call I've ever had.
Pros: Fast, Honest, Friendly, Helpful
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