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Not enough words to describe how awful this experience was. - Review by citysearch c | Something Special For Someone

Something Special For Someone

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Not enough words to describe how awful this experience was. 11/23/2009

I went here because this was where the bride whose wedding I was said I could order the dress from. First, the seamstress who made the alterations didn't actually alter them correctly. She took the easy way out -- trying to add darts instead of actually making the dress smaller. Then, when it was still too large, she said I must have lost weight. I had to go back for YET ANOTHER fitting. It was a week later, and this time the dress was too small. She accused me of having gained weight (in less than a week). Furthermore, the women who own and manage the place are disorganized and rude. I was running late for the rehearsal dinner (because they had messed up the dress so many times), and the woman followed me out to the parking lot, screaming that I hadn't paid. Untrue. I had. After walking her through the issue, it became clear she had no idea who I was and was looking at the wrong record. The long and short of this is that you whether you are a bride or a bridesmaid, you deserve a better experience than this. I can't believe they stay in business. Cons: bad customer service, lazy/unknowledgeable seamstress more
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