We ordered two different letter jackets and were very pleased with them. They were able to make custom patches based on emails we sent them and they turned out great. The jackets were recieved in the time they said. The folks we encountered working there were not as helpful as we would have liked, but I have had a great response on the phone with additional orders. The store is not centrally located and has limited hours, so it is difficult getting there at times.
Pros: Able to do custom work
Cons: not centrally located
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