I took my year old Sun Conure Parrot here one evening because I noticed he was acting a bit strange, like he wasn't feeling well, so to be safe I found this clinic in the phone book. The receptionist (who was kind of rude) told me to bring the bird in and that there would be an $85 emergency visit charge--which seemed reasonable at the time. I took my bird in and waited around in the room for a while until the doctor came in. His website says that he is trained with birds, yet he didn't seem to know much about them. he said he was going to put Charlie (my bird) in an incubator over night--this is standard practice--and that I could go. I felt really uncomfortable leaving Charlie there, but I assumed ""doctor knows best"" so I left. About two hours later the vet called me to tell me that my bird had died and I needed to come get him. I was horrified, and completely distraught. I arrived to the office in tears and they (with total lack of compassion) handed me my dead bird wrapped in a paper towel. Next they told me that I owed them about $1000, but since the bird was dead that it was only going to be $700. only. I was such a mess that I didn't even argue with them, but now I really wish I had made a bigger deal. This place is ridiculous, and in all honesty, I think I would still have my Charlie if I hadn't taken him here.
for the record--NO STARS
more