They pad the work with "suggested" lists of things to be done whether they need it or not. Excessive charges (1 item that cost $289 in two different places) was over $700 there. Two additional items over $1000 more were unnecessary. They get around it by saying "it was only a suggestion". I know of 3 people now that went in for smogs and were told they needed hundreds of dollars worth of work to pass (one was over $4000). They went down the street and passed without any work (all three).
Pros: Nothing
Cons: SUGGEST..Work to be none (not necessary)
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