We went there on a weekend night and I was seated right away. As I waited for my date, I was asked twice if I needed anything, service was WONDERFUL until my date came and we literally waited for ANY server for 30-45 minutes even after I asked another server to find ours (I asked nice and they guy looked at me as if I was being a jerk). They were COMPLETELY understaffed, the staff was so stressed out! We would have left but we really wanted udon and had wait for so long already. A hostess finally came over and took our order. Our food came out FAST and it was a pleasant suprise to find everything was comped including drinks and both meals without us asking. Service was SUPERB after our order was taken and they apologized and asked us to please come back. Went from FAIL to major WIN!
Pros: Love Udon wether or not it's authentic, Love it anyway!
Cons: They need to hire more people
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