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SERVICE SCAM ARTIST - Review by citysearch c | Klein Honda

Klein Honda

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SERVICE SCAM ARTIST 11/12/2009

Towed my 1998 Honda Accord (92,000 miles) into dealership. Reno called back and told me I have a bent rod and water in the engine. He recommended a new engine at the cost of $3700, claimed my car was worth nothing if I did not fix it and worth $9000 if I changed the engine. Blue book stated car worth in excellent condition was worth $6000. I had him talk to my husband and then his car value and story about bent rod started to change. Refused to let him work on car and had it towed to another auto repair shop. Called the next day to talk to manager (he was in a meeting). Ben told me they would not recommend a new engine if it was not necessary. Master Technician checked car out so it was needed. Boloney!!! New shop, Evergreen Autoworks, said I probably went through a big puddle and sucked water into the air intake. Removed water, changed oil, air filter and spark plugs. Received car two days later and runs perfectly. NO NEW ENGINE REQUIRED. Honda dealer wanted to scam me into getting new engine when it was not needed. I will never return to this dealer. RIP OFF. Pros: Close to home Cons: Liars more
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