We have been customers of the Smallman Street Deli ever since it opened several years ago. We are retired now and get into town less than we used to. My wife used to work at Nordic in the Strip. It has been about two years since our last visit.
When the Smallman Street Deli first opened on Smallman Street there was an absolute effort to be a genuine deli. It was never cheap but true quality rarely is
inexpensive. I enjoued going there and was always satisfied both with service and with quality.
Something has happened! They no longer care!
The tomatoes and pickles that used to be on the tables have disappeared. When I asked about them they blamed the health department and did not offer to get us anything.
I ordered chopped liver and learned that it had been removed from the menu. I ordered a hot pastrami on rye with swiss cheese and a side of cole slaw. The pastrami was shavings off the end, was dry, chewy and far below average. The side of slaw had been pushed onto the sandwich. and the bread was dry. Apparently the highly trained sandwich builder was a Pramanti's reject.
I did not complain because my wife was trying to enjoy herself.
We had looked forward to this lunch. It was aweful. We will never go back.
What a disastrous reversal.
Pros: None
Cons: Sub standard fare. Untrained, rude, inattentive help
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