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Disrespectful treatment from staff & horrible facial - Review by citysearch c | Balance Day Spa

Balance Day Spa

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Disrespectful treatment from staff & horrible facial 10/9/2009

I will make this review short since I gave a long one on Google reviews: I had a horrible facial; I get facials almost every other month. I left with mask still on my face, extractions where done with fingers without gloves (beyond painful) made her stop, If you have been to a nice spa then they usually consist of a changing room with lockers - this spa didn't even show me or the other girls with me to the changing room we carried our things around in a basket. :o( And the comfy or relax room is nonexistent it is right in the middle of the floor almost.. Not very relaxing at all.. I was so upset I complained upon check-out, was spoken to disrespectfully. Wrote a letter to the owner explaining my disappointment and treatment and she again just justified her employees incompetence.. Read other reviews...l think this place hay day is over.They seem to be falling off ... I say do more research and go somewhere else and get your money worth.. Upon leaving I dropped a pretty penny to only hate that I even went there. Please try another spa... I give reviews all the time, I have never given a review this bad before.. Check out my Google review for more detail.. Please feel free to contact me by email and I will explain more. Cons: Staff; atmosphere; treatment more
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