Worst automotive shop in California.
I went in there today because of a faulty battery they sold me last year. I showed them my receipt, and they told me it was not proof of purchase. They called it an "estimate", not a receipt. That was the only thing they gave me as proof when I bought the battery. I told them to check their computers for the date of purchase, and they refused to. Then the employees told me to leave the store, accused ME of blackmailing them, and refused to service me.
I went to their manager and repeated the problem. His tone was the same. After wasting an hour trying to prove I bought the battery there, I finally told them I would sue them. Pep Boys knew they had proof that I bought the battery, so they begrudgingly complied.
Rude employees and managers, crooks, and wasted time. Don't go here.
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