I recently brought my one year old healthy and cheerful puppy in to be groomed at the Pet Zone in Forest Hills. We were never there before. I was told by the owner (Cathy) to come back in about 3 hrs and the groomer said that "he will look like a Westminster Winner!" However, I was shortly called back by the nervous store owner who said that "I must come back now! He is OK, he's OK,just scared and we were not able to do everything to him and we will not charge you the whole fee" I thank G-d they did not do "everything" to him, as when I arrived my puppy was in a cage, shaking and still had the plastic grooming noose around his neck! His sweet face was bloodied from ear to ear and around his eyes! Through my shock, while taking him out of the cage, I asked what happened!! The groomer said "that the puppy did it to himself using his nails" The business took no responsibility! Now, they are probably right, my puppy probably did scratch his face by his own nails BUT, THAT WAS ONLY TO PR
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