When local shops are fighting against the large super chains, the small shop's only advantage is the customer support and service. Wickford appliance has not discovered this fact. Arrogant, expensive, unresponsive(they don't call you back when there is a problem). Wickford Appliance doesn't realize that customer service research shows that unhappy customers tell 50 friends. A happy customer tells 10. Do not buy an in house warranty. They won't be around to honor it.
Cons: Expensive. Terrible Service
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