Staff is always nice, but I think that the policy of not letting the parent in the back is a little weird. I did not like the fact that I could not be with my child to comfort them or see what was going on. Maybe a double sided mirror, so that I could watch my kids would have been better. The wait time is always ridiculous. Plan on being there for at least 2 hours for a 15 minute cleaning. If you don't mind waiting ti's okay. I hope you like Disney movies.
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