I had a horrible experience with Arena Bridal. They DO NOT do alterations! Half of the staff that I communicated with were extremely rude. They are unorganized and tried to bill me for my dress twice. KEEP YOUR RECEIPT! When they gave me my bridesmaids dress it was terribly wrinkled. Aren't they supposed to steam it? What exactly do they do there? The bride should have ordered the dresses online. It would have been easier, cheaper, and we would not have had to deal with antagonistic and unfriendly people. \r
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TERRIBLE!
Cons: wrinkled dresses, mean and unhelpful people, unorganized
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