I am the last one on my street to continue the service with CSI because I don't like monopoly, but I am very disappointed with this company. If there is another choice, I will switch today.
The price for CSI is even more expensive than the Rumpke which has slightly better service. That is the first ridiculous thing. Second, the service is not reliable. I had more than twice in the past year that they missed my trash. Third, the customer service line gears only to payment, yeah, what kind of ""I like your money but not doing service"" attitude is this? Fourth, there is no recycling service. I have to take my recycling items to local station. What age does this company live in? No recycling? Anybody knows of another waste service company in greater Cincinnati area, please let me know.
Pros: Nothing to recommend.
Cons: Everything goes wrong with this company.
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