MY HUSBAND AND I DECIDED TO DINE IN
ONE EVENING AFTER WE FIRST MOVED TO LAKEWOOD. THIS ESTABLISHMENT SURE DIDN'T GIVE US A WARM, WELCOME FEELING. THE FOOD IS GOOD, HOWEVER, THE MANAGEMENT AND STAFF
ARE DEFINITELY NOT UP TO PAR. WE WAITED ABOUT AN HOUR FOR OUR FOOD. (OBVIOUSLY MEXICAN FOOD DOESN'T TAKE THIS LONG). WHAT'S EVEN WORSE IS THEY HARDLY HAD ANY CUSTOMERS AND THEY DON'T HAVE A LIQUOR LICENSE TO SERVE ALCOHOL WHILE YOU ARE HUNGRY AND PATIENTLY AWAITING YOUR GRUB. (WTF?)WHEN MY HUSBAND AND I WERE READY TO LEAVE WE HAD KINDLY ASKED FOR A BOX. THE OWNER RUDELY INSULTED US BY RESPONDING WITH ""THEY ARE BAD FOR THE ENVIRONMENT,"" THEREFORE HE WOULD GIVE US FOIL INSTEAD. WE WERE PERPLEXED BY THESE COMMENTS B/C THE OWNER HAD BOXES AVAILABLE AND REFUSED
TO GIVE US ONE. WE HAD ASKED HIM TO SIMPLY
GIVE US THE FOIL AND WE WOULD WRAP
OUR FOOD OURSELVES. HE INSISTED UPON
DOING IT WHICH MADE FOR AN UNCOMFORTABLE
ENVIRONMENT AND SNATCHED OUR PLATES AWAY. IF THIS IS THE OWNERS IDEA OF CUSTOMER SERVICE, THEN HE WILL HAVE
A DIFFICULT TIME MAINTAINING WORTHY PATRONAGE.
DON'T WASTE YOUR TIME ON THIS PLACE. INSTEAD TRY LUCHITA'S, JOHNNY MANGO, OR ZOCALO IF YOU WANT TO SPEND A PRETTY BUCK. (THEY ARE MORE PRICEY FOR MEXICAN FOOD, BUT HAVE EXCELLENT FOOD AND MORE IMPORTANTLY, TEQUILA!) IF YOU WANT A STEAL
OF A DEAL TRY EL RODEO OR NUEVO ACAPULCO
IN NORTH OLMSTED.
Pros: GREAT FOOD
Cons: DREADFUL SERVICE
more