Very Disappointed ! We hired 1 limo and 2 different size buses for our wedding day to take our guests to and from the church, reception and hotel. After the ceremony, the buses proceeded to take all the guests to the reception and 1 of the buses was suppose to come back to the church to pick up the bridal party after having pictures taken. They forgot us!! We waited almost an hour for the bus and when it finally arrived, the driver didn't understand why the mother of the bride was upset. Said it wasn't his problem! Needless to say all the guests were waiting and waiting for the bridal party to start the evening! When we called several days later to discuss this with the VP of the company, he acted like he had no idea what we were talking about then made some lame excuse and as VP of this company, his customer service skills were lacking to say the least. Very disappointed in this company and how they handled or rather how they have not handled this problem. Would NOT recommend their services. Too many other reputable companies who would appreciate your busines\r
I now know why the turnover in staff is so high here! I talked to 4 different reps in a 6 month period, all of which are no longer working there!
Cons: Poor Customer Service
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