A problem easily fixable over the phone cost me $70 for a five-minute service call. Instead of listening, the owner made me call back twice to schedule an appointment over voice mail. No confirmation was given that an appointment was made--someone just showed up randomly at my house the next day. He even had to borrow my tools! Completely unprofessional and not good business practices in today's economy.
Cons: Unprofessional, horrible value
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