I bought a modem there and threw out the box and just had the pieces and came back to return it for a different kind of modem (thanks, att, for being so explicit) and they took everything back, no questions asked and put it back on my card and i immediately had an email confirming so.
then when i went to pick up my tv, they made me wait 10 minutes and were so embarrassed they give me $10 off!
great customer service, would recommend to anyone.
Pros: really quick and if not, they will give you money back
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