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Very rude and zero customer service - Review by citysearch c | Camera & Darkroom

Camera & Darkroom

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Very rude and zero customer service 10/2/2009

i called the store to see if they had a lens which i wanted to buy, and just happened to asked the returns policy. As soon as i asked about the return policy, the agent at the store said, ""we don't run a rental store"" in a very rude manner. i was kind of shocked and asked him why would he say that, and he started giving me a lecture on dealing with customer who would ask the return policy. (he said that customer who ask for return policy wont back the stuff) overall, i have spent few thousand dollars on camera and accessories, and the lens i called was only $200. i am very sad and upset with their customer service and nonsense they gave me. Avoid this store, otherwise u will be in big trouble. Pros: nothing! Cons: rude, unfriendly, more
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