I have been taking my aunt's dogs there for some months for grooming. And they seem to do a fairly good job of it. The price to groom a little dog is the same as a much larger one, which makes little sense. Recently I brought her Yorkie there to get groomed and they accidentally cut off a section of her declaw, not simply a small cut, but they severed a portion of it! I had already paid in advanced and they offered me no refund of any kind. Suffice it to say I will never go there again, they are lucky they are Korean because the owner would have sued them otherwise. They did offer for me to see their Vet the next morning, but this was nothing more than an exercise in futility as the Vet hardly seemed to care. Some of the staff are friendly, others just sit there with a sour face as if they are doing you a favor. I have never seen a business where you are literally held in contempt as a customer. I can only imagine how other's are treated...
Pros: location, clean store, many options, selection
Cons: pricing, no parking, staff seems rather indifferent
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