The management is very unprofessional and rude. Three of the times I had called to ask a question or reply to a phone call, I was hung up on. When I called to have the towel rack fixed, which was faulty before I had moved in, it was not even repaired. Also, I had called to have the rotten chain in my toilet fixed because the chain links were breaking off, and their worker simply re-hooked it and did not replace it. This neglect eventually led to me having to lift up the tank cover every time I needed to flush resulting in it slipping from my wet fingers from flushing the toilet and dropping it on the back of the rim. I was then charged for half the toilet AND the service of this company replacing it, something I was told that would not happen. Although, this is a very specific account of negative events, none the less my entire series of interactions with Shover's Realty has been completely negative.
Pros: location
Cons: everything else
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