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HOT WATER TANK - Review by citysearch c | Greenway Home Services

Greenway Home Services

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HOT WATER TANK 10/1/2009

AhS sent out Greenway to replace my hot water tank leaking in the attic.He was very professional from the get go. He quickly made a list of extra charges that I would be responsible to pay. $100.00 for a permit(they cost 20.00 according to Code Enforcement).$ 90.00 for the pan(cost to replace with a new pan $30.00 at the most) $35.00 for the copper to connect the tank.$75.00 to remove the tank from the property. A grand total of $300.00. Please sign up and we will be happy to replace the tank.Please do not forget the fee is $60.00 to get started. I called the office to tell them to place the tank on the curb and I would be responsible to get it removed from the property. I came in from work and had left my check for 225..00 like a fool with my handicapped son to stay with them as they had requested. They had left the leaking tank in the attic full of water since I did not give the extra $75.00 to remove the tank. The left me with the tank full of water and a note to say they would not be responsible for the water leaking from the tank into the attic. They also left the old pan with the tank outside the pan sitting on the wood flooring. I already had the tank leaking in the ceiling. WOW here we are with the final sentence. YOU DO NOT HAVE HOT WATER YET!!!!! Greenway needs to call AHS to have the electric checked due to the plug arking when plugged in. They got the plug wet when trying to remove from the pan full of water. My company electrician went by to replace the plug and this will be another$85.00. The electric cord should always be replaced when a tank is replaced. Now the old tank is still in the attic leaking.at this time. I decided since I could not get into the attic at my age and even if I could have gotten into the attic to drain the water from the old tank and then pull it down the attic stairs I would have. I decided to go ahead and bit the bullett and pay Greenway another $75.00 just to get the danger out of my home.Greenway could not explain themselves when I called and asked why the tank was not drained and placed on the curb as part of the installation cost. Pros: Best con job yet!! Cons: FRAUD more
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