We chose Genesis because we attended church with the founders, owners and salesmen. I knew better than to do business with church relations but decidec to give it one more chance. The crew was probably all illegals. None of them spoke English. We told the salesman to replace any bad wood.The front part of our home is logs and was built in 1820.The roof, plumbing, electrical and other things had been upgraded to the latest materials. The roof decking was not plywood. It was 2"" thick, 6"" wide tongue and groove boards.The workers said they found a bad place beside the skylite in our bathroom.They began cutting a hole 8' by 4' in the roof so they could install a sheet of plywood.My wife screamed at them for a long time before she could get them to stop.They understood no English.She finally got them to understand that she wanted them off the roof and to call their supervisor.He finally came and saw that the ""bad"" spot wasn't so bad and was only a couple of inches and could have been patched without destroying the roof. I came home from work to calm my wife down and to see what was going on. I told the supervisor I wanted to speak to the owner of the company, my ""church friend"". He came out and I told him I wanted the wood his workers had destroyed replaced by the same quality wood.He finally found some like it and replaced the damage. The workers shoveled the old shingles off onto our shrubs, killing most of them.It has been some time and we are still picking up roofing nails and scraps of shingles.They extended the edge of the shingles almost all the way over the gutters.I can hardly get the leaves out of the gutters.The gutters were installed by a ""friend"" of the Genesis people. The same quality and workmanship was applied to the gutters. They are not worth putting up. They cut out some downspouts and the gutters do not drain good.The gutters are not slanted right and run over in a heavy rain. We have complained many times to no avail. One of their people came out and finished the job a couple of months later but he did not have the time nor help to make things right.He apologized for the poor work.He told us the shingles we got were not used any more and were not what we paid for. A couple of years later, another friend from church left his job and went to work for Genesis as a ""trouble shooter"" to go back and clean up the mess made by the workers and to ""patch up relations"" with the Genesis customers. I was happy that we finally had someone to help us. I explained the problems we had and the friend told me that he heard the same stories a lot. He gave me his card and said he would be over to look at our home. I have yet to hear from him. I wouldn't let this company put a roof on a dog house. Please don't fall for their Christian Front. They are a scam company using illegals and they do bait and switch on their materials and work. The only good thing about this experience is that I have finally been broken from using ""church friends"" for any services.
Cons: Dishonesty, Unethical, Poor Workmanship, etc, etc
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