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Really Bad Customer Service - Review by citysearch c | Samaritan House Pickup Services

Samaritan House Pickup Services

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Really Bad Customer Service 10/29/2009

The employess basically run the store instead of the management and are allowed to talk to customers anyway they choose, alot of times you will find them hiding out in between racks talking about people shopping in the store and other employees. Management doesn't care, as long as they get their money they are happy so nothing changes, the employees are beyond rude. Finally said enough is enough and stopped shopping there, if that is how they are going to run a buisness then they don't need my buisness. I acutally had an employee be rude to my daughter and then when I asked the employee not to talk to my child like that, she said I can do and say what I want I work here. Number one, she was not working at the moment and there was no need of her saying anything to my child, that was uncalled for and when I said something she then tells her manager that I was being mean and I was asked to leave the store, which I did, and when I asked why employees are allowed to treat customers with such rudeness, he really didn't have an answer.... No my daughter was not running all over the store, she was in fact standing right next to me, she sat on something and I imediatly told her to get up, which she did, and then this woman, said get off that, after she was already standing. I thought that was uncalled for. Doesn't matter I will never go there again, these people continue to misstreat customers and nothing is done about it, maybe they need to loose all their customers and they will realize that customers are the reason that the store is even open...maybe they should appreciate them a little more.... Pros: Can find nice stuff Cons: Rudeness more
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