My neighbor upstairs apparently likes to flush *things* down the toilet that wind up coming through the light above my dining room table!! argh. I had boston standard plumbing come out on the weekend and they opened up the ceiling for me, and of course, found that things weren't done right. Nonetheless, Pete (i think) got the drain cleared and found the source of the problem... a neighbor who doesn't know how to use MODERN PLUMBING!!! My place was a biological disaster area, and Pete gave me the number of a cleanup company who specializes in this sort of mess. A horrible weekend, to say the bare minimum, but I was happy with Boston Standard and would use them in the future if I haven't moved already!
Pros: You get the feeling that they just DO THINGS RIGHT!
Cons: price! of course
more