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Lousy Service - Review by citysearch c | Tobacco Road Harley-Davidson

Tobacco Road Harley-Davidson

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Lousy Service 10/6/2009

I went there for two tires, and an inspection & was told it would be done in 2 days. Four days later and waiting around for an hour till closing time I finally rode away...only to find a now inoperative speedo. I did a u-turn & spoke with the manager who refused to make it right. All I wanted was for them to eat the labor charges & I'd pay for the in stock parts (cable & sending unit). He wanted me to come back another day & wouldn?t keep one of his mechanics there an extra 30 minutes to satisfy what I thought was a reasonable request. Ray Price lost a customer that day & I'll never go back. Pros: Large clean showroom Cons: Service dept more
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