New built home and they undersized the unit by 1 ton, our house can not get cooler than 78 degrees in the summer. Their response, let us clean it; no change and now I have a $150 charge for a unit that won't cool my house. They then asked to have the house inspected for insulation issues(remember, new built house); house passed; Bentleys didn't believe that; they are dodging the obvious, they made a mistake but are making the customer eat the cost of a new unit; STAY AWAY FROM THIS PLACE;
Cons: Unable to size a unit correctly
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