I will have to agree with the posting about being 'unprofessional'. i have been going to Bella Trio for over a year now for hair, nails and some skin treatments, and I must say I am currently searching for a new spa to take my business to. Don't get me wrong, the service providers are excellent, however the management is horrible!!! The air conditioning was broken in the salon the entire summer and nobody even bothered to have it fixed. I had my hair done twice during the warm months, and both times I felt like I was in a furnace!! When you pay those kinds of prices, you expect to have a completely relaxing experience. It was terrible. Not to mention, the girls at the desk are completely rude. The management and receptionist walk around like they are mad at the world. This was once a place where I would frequent at least once maybe twice a month and now i am apprehensive to go because the vibe is so bad! While the staff is great (most notably Monica and Ivy) the management needs a serious makeover!!
I hope to soon find a place to go that resembles what Bella Trio once was!
Pros: Great service providers!
Cons: Management team/lack of professionalism
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