The layout of this place was the only good thing to say about Key Lime Cove! We stayed there in Dec 2008, and this was far beyond what we expected! We travel to numerous waterparks all year for our children, and I highly do not recommend this place to anyone. The service is awful, the staff is very much unprofessional and ignorrant! The older lady at the hot dog stand nearly made four children and 1 adult cry due to her unprofessional Cashier experience. What a joke. The water was nearly 50 degrees in a indoor waterpark, every child was either shivering, or there lips were blue. Ask a lifeguard why the water is cold and here is the respons "I know everyone is complaining, but we cant do anything because we cant go downstairs, our boss will yell at us, we dont even want to be in the water either" Nice! Go to the arcade, and be sure that when you lose money in the machines you will wait a good 30 minutes to get it back. Or how about going out to a nice dinner, that you wait 50 minutes for and then your food finally arrives tasting like it was done 30 minutes prior. We ended up at Joes crab shack the next day. Or how about walking back from purchasing a drink and watching a young lady who was heavyset fall on the bridge because it was so slippery, and asking if she was alright, while the lifeguards secretly laughed and pointed without even asking her if she was ok. Or maybe they were still laughing at the fact the other lifeguards were laughing at the child who went to the bathroom in the basketball pool area, while they were attempting to clean it they were laughing so hard, they were dropping it back into the pool because they were immature about the situation they werent paying attention. Thank god for the head lifeguard, because when he came, they all were on there best behavior. The housekeeping then came to our room at 6pm to ask if they could finally clean our room. Thanks. Last but not least we talked to management"NOTHING' and wrote them "Nothing" Never AGain!
Pros: The setup is nice, and the room is cute....
Cons: The service, the water, the management, the food, and the lifeguards are nothing to brag about thats for sure!!!
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