DO NOT USE THIS COMPANY! THEY DO NOT HONOR THE WARRANTIES! I purchased some of the reflective tint for a Honda Accord I purchased 3-4 years ago. About August or September of '08 I called them to ask what could be done because it started to bubble up very bad. I spoke to who I now know is the owner, Ron.
I explained the situation and he said they would gladly take the tint off as a courtesy even though the tint company they purchased from went out of business.I work a full time job and a part time job. I explained I had hardly no time and it would probably be a while before I could get there because I work 7 days a week and go to night school. He said that was fine.
I finally took some vacation off the weekend after Christmas. I called a day before going up there to see if I could come in that Saturday morning after explaining the situation. "Sure" I was told by one of the women that answered the phone. So I was there first thing Saturday morning. Well I explained the situation to the lady office manager and she said she could not do it without authorization from Ron. She claimed she called him and he would probably be there around 12 and she took my numbers and said she would give me a call. Mind you, I live an hour away. I got a vibe something was not on the up and up. Well I go on home and 2 days later no call. So I call back, and spoke to the same woman ( the office manager ) and she said he (Ron) never came in but he should be in later and she got my number again and promised to call me back.
Guess what? The date is now January 6th, 2009 11:08AM and I never received a call back or any type of acknowledgement. you are supposed to be a business that even states on the card "Home of the Lifetime Warranty" what a joke! I despise liars!
I ended up going somewhere else to get the tint removed and I got new tint installed.
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