I was recommended this particular location by a friend, and highly regret my decision to have my car repaired at this shop. If you need your car repaired, please take it elsewhere. I have never experienced such horrific customer service in my life. The management here is extremely unprofessional and horrendous, and reflective of their incompetent employees. Quality of work is poor, and my friend that actually recommended this particular location was even shocked after he had seen the work that had been "done" on my car, and heard what i had experienced. Ended up taking my car to Body Builders in Rolling Meadows, since Gerber had neglected and failed to complete their repairs. The service was strikingly different, and I hope no one ever has to experience what I had at Gerber Auto Collision & Glass in Skokie.
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