Accepted a cold call offer for winterizing service and said ok to $69.95. Out of the house when they came. They told husband that there was big leak on both furnaces and brought him to the attic to smell it and then told him it would cost $1650 to fix both furnaces. With three kids in the house and the overwhelming gas smell he said ""yes"" on the spot b/c he was scared for the children's safety. The work was done quickly and they wanted payment in check only - no credit cards. I came hm and questioned the whole thing, was told the service man is a policeman so he is honest and that they couldn't take off the parts b/c they are now ""used"" parts. When I checked online a gas valve is half of what they charged for their ""special order"" part that happened to be on the truck and b/c it's special order it is nonrefundable. Be forewarned - this was supposed to only be a ""checkup/winterizing"" and the gas leak could have easily been faked. There was no gas leak or smell at all the evening before. It is also fishy that both valves happened to be leaking and needing to be replaced at the same time and it all occurred on the day they came to check on the furnace. They were available to come on Wed so would there have not been a leak a few days earlier? Ha. When I called other reputable AC/Heating the first three I called all told me they had heard about ""Admiral"" and there is a fat file against them at the Better bus bureau and to also check with TX licensing. Definitely buyer beware.
Cons: questionable practices, unneccessary repairs
more