They called us the day before our party and told us that they could not complete our cake. We had paid a lot of money for the cake and we had ordered it well in advance and so I was really perplexed as to why they would call at the last minute. The owner said that kind of thing happened "all the time" and she tried to get us to take something else instead. The owner was so rude and unprofessional and despite that we didn't get any cake at all, she refused us a refund! This has to be one of the most unethical and bizarre customer experiences I have ever had.
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