I've been a happy customer of Faye's since early 2006. I visit her salon every month for about two or three hours, depending on the service I'm getting, and my teenager daughters and other friends are also her clients. From the first time I visited her shop, I felt right at home. It's decorated warmly, similar to someone's living room,and for good reason: you feel like a guest, not a customer, when you're in Faye's salon. She frequently offers refreshments to her clients as they wait, in order to make them feel more at home. She'll even set you up in her complimentary massage chair, if you like. Faye is a hard-working and very skilled stylist who takes pride in the quality of her work. My girls LOVE her salon, and Faye is very generous--sometimes throwing them an extra French braid or jeweled hair clip at no charge--just because she's a warm person who appreciates her customers. I've probably spent a few hundred hours in Faye's shop over the past three years, and I've seen her handle people in every situation--young, old, happy, impatient, timid, and difficult clients alike. She's very honest about what she can do for a particular client's needs, and understands as a business owner the value of customer satisfaction. She works hard to make sure everybody walks out the door feeling better than they did when they walked in. Because she's in business for herself, she also able to offer an excellent value on all her services. We love Faye!
Pros: Warmth, quality, ambience, value
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