Home Town Decorating did a nice job carpeting my master bedroom. But the ceramic tile installer botched the installation of floor tile in my two bathrooms. The owner agreed to have it redone at his expense if I agreed to wait until after 2008 so that he could write the loss off in 2009. After waiting almost 3 months, he has not returned my calls and when I went to the store to talk to him about it, he and his staff disappeared in the back of the store. I have given up and will hire someone else to rip the new tile out and try again. The owner did not cash my check, but a bad tile job done free was not worth the price of all the trouble I have to go through to straighten out a mess.
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