The building I moved into had a few strict rules, like no moves on Sundays, moves can be only between 9:00am – 5:00pm, elevators should be reserved in advance and a few more. So not only did I have to work hard on finding a good mover, I also had to make sure they can accommodate all these regulations. NorthStar Moving made all the arrangement seem like no problem at all. They didn’t have the morning available for my original move date, they were completely full and had only the afternoon, but they gave me a few alternative options, I picked the one that fit my schedule and I got a morning crew. I revered the elevators and then I found out I need a certificate of Insurance or my building will not allow my movers to work on premise. I called NorthStar again, all worried, but they told me it is a daily thing for them. I had my building fax the requirement to them and they took care of everything without even needing my involvement. During this time I was calling NorthStar almost daily with questions and requests and they never let me feel like it was a bother, they kept reassuring me it was no trouble at all, and promised they will take care of everything. The crew they sent me was very efficient, they came ready to work and never slowed down throughout the move. I was in my new apartment well before the deadline, and they left my building manager happy, and myself amazed and grateful.
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