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Overpriced, rude receptionist, hard sales tactics, and scarred - Review by citysearch c | Dermatology Laser & Vein Center

Dermatology Laser & Vein Center

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Overpriced, rude receptionist, hard sales tactics, and scarred 1/11/2009

I went to see Dr. Gupta based on reviews here, and on her education. I have melasma, and had decided to go to the best Dr. I could find. Dr. Gupta looked at me across a dimly lit room and said I needed 2k worth of Cosmelan peels. If you check reviews on Cosmelan, you will find that they changed their formula 2 years ago and it is now worthless. Also I have sensitive skin and turn red very easy, acid peels weren't for me. So I paid 1500 for 3 BBL's. The first two went fine, but I tired of the hard-sell of expensive products. It was worse than the cosmetic's ladies at the mall.\r At the third BBL she used a stronger filter, and turned up the settings very high (why?) I now look like I sprayed fake tanner all over my face, turn brick red when I try to use any of the $500.00 worth of products I bought, and have some scars on my chin (where there was no melasma) from burns. Of course the office denied it was burns. Also spots that had gone away came right back, as well as looking like dirt was splattered on my face. I also have painful flushing. The cure suggested for this by one of her estheticians? Cosmelan, loaded with acid. \r I have had more IPL's than I can count, by a nurse, and have never had a burn or any problems. I am going back to my nurse to try her new BBL, at least I can trust her and she knows what she is doing. Dr. Gupta did not. Pros: Allie and Tracy were very nice, as was Dr. Gupta Cons: Dr. Gupta was less qualified than a nurse I usually see, Ashly is very rude. HIGH Price more
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