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Poor customer service - Review by citysearch c | Costco Wholesale

Costco Wholesale

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Poor customer service 1/22/2009

I like Costco in the broader sense- it's a good company for getting bulk foods at lower prices. But this location has terrible customer service. \r \r I have bought food and taken it home only to find it was expired, then been treated rudely (with no regret or apology) when I spoke to the manager about returning it. I observed this same manager refusing to honor a product warranty for another customer. Costco can be a great place-but stay away from this location. Pros: good prices Cons: terrible customer service more
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