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Typical of today's service businesses. - Review by citysearch c | Tayloe Glass Co Inc

Tayloe Glass Co Inc

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Typical of today's service businesses. 1/29/2009

Awful. Working with this company has been the definition of frustration. \r \r Everything started off well. They came out did a free measurement, nice. Then I explained to the manager or owner that my building was paying for the work directly, he still demanded payment from me before the glass was ordered. Wanting to expedite the process I complied. Sent half the money to them. Two weeks after they cashed my check, I'm still waiting for the window. Haven't heard from them, not a single follow up call. I've had to call them twice, just to hear them tell me that glass takes a while (3 business days changed to 5 business days). Meanwhile, I have a broken window and they have my money. \r \r Maybe all glass companies are terrible, but I'd go to anyone else before I'd use these guys. more
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