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great customer service/work - Review by citysearch c | Integrity Muffler & Auto Care

Integrity Muffler & Auto Care

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great customer service/work 1/28/2009

The first time I called John at Integrity I was in a panic. I had to send a customer up to Integrity because the other auto shop I sent her to was going to charge her 400.00. He calmed me down and told me it shouldnt be over 120.00. It was 109.74. Both times Ive been to him its been less than the estimate. I thought Integrity Muffler went out of thier way to take care of my car and me. John was thorough but didnt gouge me me like the other places I called. I was leary because of the other person who wrote that comment but I couldnt have been happier with the work he did on my car. It was fixed to perfection at half of the cost. Then he sat down with me to let me know the other services he did that could help my car. I think the parking lot could use a makeover but otherwise I HIGHLY recommend Integrity Muffler. Pros: Not pricey, Expertise, likability, nice waiting room. Cons: Parking lot needs a makeover more
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