I found this salon on city search and I had read some good review so I decided to check it out. I have naturally black hair but it is currently dyed blonde. I get my roots done every six weeks and I needed a new hair stylist. I called and made an appointment with Angelina and everything turned out great; however, the second time I went to see her again to get my roots done I left the salon and they were bright orange. I called back to complain and the receptionist made me an appointment with the manager Elizabeth. I came in and she fixed the problem. The second time I went to see Elizabeth again because I was pleased with her work she told me she was going to use a purple based dye to help the blonde color look better. I had told her that I had a party to attend that night. I walked out of the salon and looked at my hair in the mirror and there were hints of an unsightly green color. I immediately ran back inside and asked her about it and she said that it was common when using the purple dye. Hearing this, it became obvious to me that not only had she not warned me about this but also that she had noticed it and did not say anything to me when she was stying my hair. I would NEVER let my client go to a party with streaks of green in their hair nor would I hope that they don't notice that there are green streaks by not saying anything. She fixed the problem by putting a little bleach on and then toning it again. I made a third appointment with Elizabeth and right now my hair color is uneven, my roots are slightly orange and after closer examination I notice random orange blotches further down my hair. The salon policy is to not refund money to dissatisfied customers but to redo the job. I refuse to go back there ever again. Also, Elizabeth overbooks her clients and spends only about 1/3 of the time with them while her assistant does all the work. Instead of putting me under a steamer she would have me sit in a chair so that she can help two people at once.
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