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Wagner Water (C & R) is overcharging on monthly billing by charging a base fee & normal usuage on top of the base fee! - Review by citysearch c | Wagner Services

Wagner Services

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Wagner Water (C & R) is overcharging on monthly billing by charging a base fee & normal usuage on top of the base fee! 1/25/2009

Wagner Water also know as C & R Water is charging a base fee which according to TX Commission of Enviromental Quality Administrative Code is not allowed because they are not allowing any usuage in that base fee...the usuage charge is added on top of the base fee. TCEQ's phone # is 512/239-1000 & their website address is: tceq.state.tx.us THIS INFORMATION HAS ALSO BEEN VERIFIED BY TECQ...What makes it so frustrating is that Wagner has been aware of the issue since the end of August 2008 & they have not corrected it....the worker at TECQ told me to inform him if they haven't corrected the billing. I have been extremely patient with Wagner in which I have given them over 4 months to correct the issue...they are truly screwing alot of people by over thirty dollars each month.....The worst part of the whole situation is that I don't have a choice in another water company...sounds like monoply to me! Cons: Aware of overcharging & doesn't care! more
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