The place was a little crowed, me and my fiance walked in and the waiter seem to have a grudge with us from the second we sat at our table. She came by and asked if we had been there before and took our drink order. She didn?t come back for another 5 to 10 minutes. I figured since it was a buffet, I would just walk up and start getting a salad. Well there was a salad but seemed like it was made for the clients that were already sited and eating, some items were out. We ate our salad and the waiter brought our wine glasses. I ask if I could get some water and seem like I asked her for a big thing, because you could see the dissatisfaction of waiting on us. As the gaucho personal came by with the meat we asked for a slice of meat that he had, as I guided the meat to my plate with my fork the gentlemen ask if we had gotten tongs used to grab the meat and put it on our plates. I said no, he said he would tell the waiter to get us some. She never came with them, the next time he came around with more meat he asked again, and we responded with the waiter has not been by since she served us our drinks, by now we had about 4 dirty plates on the table. The waiter came by and gave us the tongs and saw our drinks where almost empty and just went by, didn?t even bother to pick up the dirty plates. I really felt that the meat was great but because the bad service we were not able to enjoy our selves.
Pros: Great steak
Cons: bad service
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