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WORST EXPERIENCE BOTH TIMES! - Review by citysearch c | Mercedes-Benz of Walnut Creek

Mercedes-Benz of Walnut Creek

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WORST EXPERIENCE BOTH TIMES! 1/20/2009

Horrible Horrible Experience! DO NOT get your car serviced from this dealership at all. They tried to add additional charges when I was getting my car serviced due to my rear tire popping when I just bought brand new tires 2 months prior. They said there was an issue w/ the caliper and the backing. A friend of mine is a mechanic and he called them to elaborate a bit more on the situation and the service advisor at Benz was extremely rude when questioned. He started bad mouthing ME to MY friend and stated ""she just wants everything for free. I'm doing all this for her, she should cut me a deal."" <---are you serious?! My tire is covered by warranty at NO cost, why should I cut him a deal?? They are extremely unethical, I definitely agree w/ the other comment.\r \r Word of advise, DO NOT GO THERE. And if you do, make sure you fully inspect your car prior to turning it over to them ! Pros: NADA Cons: TOO MANY TO STATE more
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