I've purchased several fish and one model rocket there. I only go there when my kid is going with me because we live close enough to walk the 4 blocks, pulling her in her wagon. Or it is an extremely quick drive if we don't have much time. The selection is ok or average - I've seen better and I've seen worse. The fish seem reasonably healthy and the tanks seem reasonably clean (they're not spotless or beautifully decorated like other stores though). It is pretty cramped and hard to navigate if there are several other customers in there. The people who work there are definitely rude and not helpful. It is always very difficult to get waited on, especially when we're wanting to buy fish. There's been several times that I would have walked out, but stayed to get waited on only because my kid was with me she an REALLY wanted a new fish. So you'd better be knowledgable about fish and be willing to wait a long time. Unfortunately, I think this place is family owned and run so I don't see the employees or customer service improving. I'm not sure about the other pet selection/supplies except that they don't carry the dog food we buy. Like I said before, I usually go to a couple other pet stores instead - I only go here occasionally when my kid is with me because we live so close. I suspect this store has survived simply because of their location - they probably would have gone out of business long ago if they were not located very conveniently in downtown Valparaiso. If you have other good pet store options that are reasonably convenient, I'd probably suggest going somewhere else.
Pros: Location.
Cons: Terrible employees.
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