BRIDES BEWARE!! BRIDALS BY ROMA IN CLIFTON, NJ will offer you a ONE DAY ONLY - JUST FOR YOU 10% discount if you put a deposit down on a dress. DON'T DO IT!!! It's non-refundable. I called back and honestly explained my situation, hoping that honesty would help them have a heart and give me my money back. NO...it made the manager (Joanne, I believe her name is) hang up on me. It's incredible to me how they have stayed in business at all. Unprofessional and rude...and I feel like they stole my money from me. It's like the manager was an 8 year old girl who was throwing a tantrum when I asked for my money back. Then she HUNG UP ON ME! HOW RUDE IS THAT?! Plus, I hear that their alterations don't last.
Pros: Nothing good to say
Cons: HORRIBLE CUSTOMER SERVICE
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