Stay far, far away from this place!! I took my laptop in for repairs, paid the $95 diagnostic fee, and was told it would be ready in 3-9 days but that they would put a ""rush"" on it since it was my work computer. After not hearing from them in 10 days I called and was told it needed a new motherboard. I agreed to have them order and install this as the computer is well worth the fix. Two weeks later, no word. I call and am told that they received the wrong motherboard and re- ordered the correct one. Another two weeks go by with no contact. My husband calls and is told that they again received the wrong motherboard and they didn't call to inform us as they were ""embarrased"" by the problem. Most likely because they ordered the wrong one twice. After several heated conversations, I get my broken laptop back. Two days later, I have ordered (correctly), received (correctly), and replaced the motherboard BY MYSELF and the computer is working great! Please don't let my horrible experience become yours. They will NOT call you back; will NOT communicate at all. DON'T GO TO THIS PLACE!!!!!!
Pros: there isn't one
Cons: horrible everything
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