My fiance and I recently got engaged. For years I had seen Steve Quick's from the window of the #36 bus. I was always so taken with the sparkles in the window. As my boyfriend (at the time) and I were considering how to move forward, I knew that I had to go to SQ first. I met with Kalena, one of their fantastic Sales Assistants, and off we went. She was truly remarkable...absolutely the best customer service. She worked with us trying ring after ring after ring. She even tracked down a sample ring that was no longer made and got the company to send to us on loan for much longer than normal! After all of that, we decided to design our own rings based on a merging of all the things we had seen. Kalena walked us thru every step. I honestly felt like she really understood our taste, our ideas, and certainly our budget. After we got the first wax, she knew due to some of my specs that it wasnt exactly right. So, she sent it back...the wax was redone and it was PERFECT!!!
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