I called and asked about the charge for $125 and that was the labor charge. Dennert did warranty the parts even though the mfg was out of business. I bought a part that saved my day and the girl dropped it off at my house at no charge since my knee would not allow me to drive! Awesome service, way above and beyond! They change their address the first street address is wrong on this site!
Pros: The carriage I bought saved me $250 on a new unit and the girl there diagnosed it for me and told me how to replace the part and save the service call.
Cons: I had to wait for her to get off work to deliver it.
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